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FAQs

QUESTIONS AND ANSWERS TO GET YOU STARTED

What are Locations?

This refers to the number of physical (or virtual, mobile, etc.) locations your plan supports. Different plans allow for locations.

Do you offer refunds?

We offer a satisfaction guarantee during setup. After launch, results vary by industry and ad budget, but we continually optimize to improve performance.

Do you offer AI chatbots?

Yes. All tiers include a custom-trained AI chatbot that can answer questions, book appointments, and follow up with leads 24/7.

Can I upgrade tiers later?

Yes. You can upgrade at any time as your business grows.

Do you manage ads for us?

Yes. Depending on the tier, we manage Facebook ads, Instagram ads, Google ads, and retargeting campaigns. We also build high-converting funnels for each campaign.

What is Unlimited Hosting?

The Unlimited Hosting offer means we will provide you with website hosting services (via our unlimited agency account with SiteGround) without any limits on bandwidth or storage, ensuring your site runs smoothly. If your website is already hosted elsewhere and you’re happy with your hosting, you can keep it where its at. Totally up to you.

How does onboarding work?

Onboarding is fast:

1. Discovery call

2. Brand and tech setup

3. Automation build-out

4. Website/funnel development

5. Launch & optimization

Most clients complete onboarding within 7–10 days.

Is there a long-term contract?

No. Our service tiers are month-to-month, with optional annual discounts. We earn your business with results, not contracts.

What CRM system do you use?

We set you up inside Go High Level and build automations for:

• Text/email follow-up

• Appointment booking

• Missed-call text back

• AI chatbot responses

• Lead pipelines and KPI dashboards

How does the Integration work?

The integration works by allowing you to embed your complete booking calendar (and service categories, individual services, team member calendars, etc.) into any website by simply copying and pasting an iFrame into the appropriate page (which we’ll do for you). This is great for your Marketing.AI since it allows customers to book and pay for services without leaving your website.

How quickly can I expect results?

Most clients begin seeing increased leads within 1–3 weeks once onboarding and automation setup is complete. Growth continues as campaigns optimize and your CRM follows up automatically.

What kind of support do you offer?

We provide 24/7 customer support through chat, email, and phone.

Does your AI replace my sales team?

No—our AI enhances your team by handling:

• First response

• Qualification

• Lead nurturing

• Appointment reminders

This gives your sales team more ready-to-buy customers.

What is included in Online Payments?

Presently, we integrate with PayPal, Stripe, and Square, enabling you to accept secure payments directly through your website and booking platform.

Can you help us with content creation?

Yes. We offer:

• Social media content calendars

• Ad creatives

• Scripts for videos

• AI content generation

• Professional brand kits

Will you build or redesign our website?

Yes, every tier includes website creation or redesign, mobile optimization, and conversion-focused landing pages.

How do I book a demo or consultation?

You can click the “Schedule Free Demo” button on the site or call us directly to schedule a strategy session.

What if I already have a website or CRM?

No problem. We can:

• Improve your current site

• Rebuild it for better conversions

• Migrate your CRM

• Integrate with your systems

How does the AI-driven marketing work?

Our AI algorithms analyze your data to create optimized marketing strategies tailored to your business.

Can I integrate this with my existing tools?

Yes, our platform supports integration with a variety of marketing and CRM tools.

What do you need from me to get started?

We need your:

• Logo & brand colors (or we create them)

• Service list

• Business info (hours, address, team)

• Any existing social links

Everything else—from tech setup to funnels—is handled by us.

What exactly does Blueprint Marketing do?

Blueprint Marketing provides full-service digital marketing powered by AI and automation. We build your brand identity, website, CRM systems, automated follow-up, reputation management, ad campaigns, and ongoing growth strategies.

Who is Blueprint Marketing best suited for?

Service-based businesses such as auto detailing, carpet cleaning, home services, real estate professionals, coaching businesses, and small-to-mid-size local companies looking to grow fast with automation.

What's a 24/7 AI-Powered Lead Gen Chatbot?

This is an automated chatbot that can interact with website visitors 24/7, generating leads by capturing client information, sending direct booking links, offering discount codes, and answering customer queries, among a thousand other use cases.

Can you tell me more about your Mobile App?

Our Blueprint Marketing.AI, Lead Connector, is available on both Apple and Android. It enhances Marketing management with improved client communication, real-time business insights, and streamlined billing, including a portable POS system. Manage all messages and calls in one place. The app offers a user-friendly interface for appointments and calendars, supports multiple languages, and simplifies salon operations, freeing you up to focus on client services.

Do you work with businesses outside of Illinois?

Yes. Blueprint Marketing serves clients nationwide.

What are your pricing tiers and what’s included?

We offer Starter, Growth, and Elite Blueprint tiers. Each tier increases in:

• Website quality & page count

• CRM automation complexity

• AI-trained chatbot capability

• Level of ad management

• Reputation management

• Lead generation tools

You can request a full comparison chart on the site.

What does the Integrated PPC capabilities offer?

Included in our Grow and Scale plans, this feature leverages HighLevel’s integration with Plai to enable you to create AI-assisted and optimized PPC campaigns directly within your sub account. This capability allows you to launch targeted PPC campaigns for your Marketing.AI on platforms like Google, Facebook, or Instagram each month. Please note that you will be responsible for the advertising spend associated with these campaigns.

Can you explain the Reserve with Google integration?

Reserve with Google allows clients to book appointments directly through Google Search and Maps. This (optional) integration makes it easier for clients to find and book your services.

What does the Ongoing SEO Citations service include?

Available as a monthly add-on for Grow or Scale plans, this service, through HighLevel’s direct integration with Yext, involves creating and managing a citation campaign for your Marketing.AI. We submit your details to over 200 online directories, ensuring ongoing listing management. The current cost for this add-on is $35 per month.

How do the automated Google Review Requests work?

Once a customer completes an appointment, they automatically receive an email and SMS thanking them for visiting your salon and inviting them to leave a review. This message includes a direct link to your salon’s Google Reviews page, making it easy for them to share their experience.

What does the One-Time SEO Citations service involve?

Included in all plans, we orchestrate a citation building campaign for your Marketing.AI, submitting your details to up to 100 top online directories via BrightLocal. You’ll cover the campaign cost without any markup from us (BrightLocal currently charges $75 for every 25 citations).

Do you offer support if we have questions or need updates?

Absolutely. You get:

• Email support

• Chat support

• Optional phone support depending on your tier

• Guaranteed 48-hour turnaround on updates

What can I expect from Automated Email and SMS Marketing?

Our done-for-you service sets up automated email and SMS campaigns to reach your leads and clients effectively. These campaigns are tailored with targeted offers and discounts, ensuring your messages are both timely and relevant, maximizing engagement and conversion rates. The Launch plan offers one monthly done-for-you email or SMS campaign. Both Grow and Scale plans include two monthly campaigns of your choice. Additionally, on any plan, you have the flexibility to initiate unlimited email and SMS campaigns, and we’ll guide you through the setup process.

How does the automated Google Business Missed Call Text Back work?

If you miss a call on your Google Business Profile, our system automatically sends a text message to the caller. This message thanks them for their call and provides further instructions or an invitation to book an appointment via a direct link, ensuring you never lose a lead.

How does the Social Media Management feature work on your platform?

Our Blueprint Marketing.AI streamlines your social media efforts by allowing you to manage all your channels in one place. You can connect with and post simultaneously to Facebook, Instagram, TikTok, Twitter, LinkedIn, and Google Business, eliminating the need to log into multiple apps or websites. This centralized approach saves time and enhances your social media presence.

What makes Blueprint Marketing different from other marketing agencies?

We combine AI automation, human strategy, and service-based industry expertise. Most agencies only run ads—Blueprint builds your entire customer acquisition ecosystem so your business can scale on autopilot.

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