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FAQs

QUESTIONS AND ANSWERS TO GET YOU STARTED

Any Contracts?

Absolutely not. We keep it flexible.

What are Locations?

This refers to the number of physical (or virtual, mobile, etc.) locations your plan supports. Different plans allow for locations.

What is Unlimited Hosting?

The Unlimited Hosting offer means we will provide you with website hosting services (via our unlimited agency account with SiteGround) without any limits on bandwidth or storage, ensuring your site runs smoothly. If your website is already hosted elsewhere and you’re happy with your hosting, you can keep it where its at. Totally up to you.

How does the Integration work?

The integration works by allowing you to embed your complete booking calendar (and service categories, individual services, team member calendars, etc.) into any website by simply copying and pasting an iFrame into the appropriate page (which we’ll do for you). This is great for your Marketing.AI since it allows customers to book and pay for services without leaving your website.

What kind of support do you offer?

We provide 24/7 customer support through chat, email, and phone.

What is included in Online Payments?

Presently, we integrate with PayPal, Stripe, and Square, enabling you to accept secure payments directly through your website and booking platform.

How does the AI-driven marketing work?

Our AI algorithms analyze your data to create optimized marketing strategies tailored to your business.

Can I integrate this with my existing tools?

Yes, our platform supports integration with a variety of marketing and CRM tools.

What's a 24/7 AI-Powered Lead Gen Chatbot?

This is an automated chatbot that can interact with website visitors 24/7, generating leads by capturing client information, sending direct booking links, offering discount codes, and answering customer queries, among a thousand other use cases.

Can you tell me more about your Mobile App?

Our Blueprint Marketing.AI, Lead Connector, is available on both Apple and Android. It enhances Marketing management with improved client communication, real-time business insights, and streamlined billing, including a portable POS system. Manage all messages and calls in one place. The app offers a user-friendly interface for appointments and calendars, supports multiple languages, and simplifies salon operations, freeing you up to focus on client services.

What does the Integrated PPC capabilities offer?

Included in our Grow and Scale plans, this feature leverages HighLevel’s integration with Plai to enable you to create AI-assisted and optimized PPC campaigns directly within your sub account. This capability allows you to launch targeted PPC campaigns for your Marketing.AI on platforms like Google, Facebook, or Instagram each month. Please note that you will be responsible for the advertising spend associated with these campaigns.

Can you explain the Reserve with Google integration?

Reserve with Google allows clients to book appointments directly through Google Search and Maps. This (optional) integration makes it easier for clients to find and book your services.

What does the Ongoing SEO Citations service include?

Available as a monthly add-on for Grow or Scale plans, this service, through HighLevel’s direct integration with Yext, involves creating and managing a citation campaign for your Marketing.AI. We submit your details to over 200 online directories, ensuring ongoing listing management. The current cost for this add-on is $35 per month.

How do the automated Google Review Requests work?

Once a customer completes an appointment, they automatically receive an email and SMS thanking them for visiting your salon and inviting them to leave a review. This message includes a direct link to your salon’s Google Reviews page, making it easy for them to share their experience.

What does the One-Time SEO Citations service involve?

Included in all plans, we orchestrate a citation building campaign for your Marketing.AI, submitting your details to up to 100 top online directories via BrightLocal. You’ll cover the campaign cost without any markup from us (BrightLocal currently charges $75 for every 25 citations).

What can I expect from Automated Email and SMS Marketing?

Our done-for-you service sets up automated email and SMS campaigns to reach your leads and clients effectively. These campaigns are tailored with targeted offers and discounts, ensuring your messages are both timely and relevant, maximizing engagement and conversion rates. The Launch plan offers one monthly done-for-you email or SMS campaign. Both Grow and Scale plans include two monthly campaigns of your choice. Additionally, on any plan, you have the flexibility to initiate unlimited email and SMS campaigns, and we’ll guide you through the setup process.

How does the automated Google Business Missed Call Text Back work?

If you miss a call on your Google Business Profile, our system automatically sends a text message to the caller. This message thanks them for their call and provides further instructions or an invitation to book an appointment via a direct link, ensuring you never lose a lead.

How does the Social Media Management feature work on your platform?

Our Blueprint Marketing.AI streamlines your social media efforts by allowing you to manage all your channels in one place. You can connect with and post simultaneously to Facebook, Instagram, TikTok, Twitter, LinkedIn, and Google Business, eliminating the need to log into multiple apps or websites. This centralized approach saves time and enhances your social media presence.

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